FAQ - Home Stay

1. What is a container home stay?

  • Our container home stay involves repurposing shipping containers into comfortable and sustainable living spaces. It's a unique and eco-friendly accommodation option.

2. How do I make a reservation?

  • Reservations can be made through our website or by contacting our booking team directly. Visit the "Reservations" section for more details.

3. What amenities are included in the container homes?

  • Our container homes are equipped with Gyser, Fridge, Kettle, Television, Wi-Fi etc providing a cozy and convenient stay. Check the specific listing for detailed information.

4. Can I bring pets?

  • No

5. Is smoking allowed in the containers?

  • No, smoking is strictly prohibited inside the containers. Designated smoking areas may be available on the property.

6. What is the check-in/check-out time?

  • Check-in time is at 2PM , and check-out time is at 12 PM. Early check-in or late check-out requests may be accommodated based on availability.

7. How is payment handled?

  • To secure a reservation, we require a full payment during booking.

8. What is your cancellation policy?

  • Our cancellation policy varies based on the timing of the cancellation. Please refer to the Cancellation Policy section on our website or contact our booking team for details.

9. Can I host events or parties in the container homes?

  • Events or parties may be permitted with prior approval from us. Please contact us to discuss your specific requirements.

10. How are security and safety ensured?

  • The Jade Highlands prioritizes the safety and security of our guests. We have installed CCTV cameras inside the premise and emergency contact information is provided in each container.

11. Are there nearby attractions or activities?

  • Yes, we can provide information on local attractions and activities. Feel free to ask our staff for recommendations during your stay.

12. Can I modify my reservation after booking?

  • Modifications are subject to availability and our reservation policies. Please contact our booking team to discuss any changes to your reservation.

13. What should I do if I have specific dietary requirements?

  • Please inform us of any dietary restrictions or preferences in advance, and we will do our best to accommodate your needs.

14. Is Wi-Fi available in the containers?

  • Yes, complimentary Wi-Fi is available in all our container homes.

15. How can I contact The Jade Highlands for further assistance?

  • You can reach us via email at contact@thejadehighlands.com or by Whatsapp +91 9003038195. We're here to help!